Testimonials (from yelp)
A different and refreshing experience! This place is a needle in the haystack! A true gem in the flooded market of jewelry store. You won't be disappointed in this or their San Gabriel location. The owners here are very honest and upfront with what they sell and they know their stuff.
Progems has to be the most honest and un-intimidating jewelry store I've ever stepped into. Although there is a doorbell to ring to get in, don't be intimidated! The sales here are so accommodating and nice. They are very honest and knowledgeable about diamonds, so ask away! I love how they operate under the assumption that everyone has "done their homework," because, seriously, these days, who hasn't, especially when you are stepping into a jewelry store.
I HAD to come back to see serene for my fiancés wedding ring. All I can say is that I definitely absolutely won't go anywhere else, I found my jeweler. As the first time I walked in here I was immediately greeted by a friendly assistant and was offered water. Service is AMAZING and hasn't changed at all.